Cookie Policy

What are cookies?

Cookies are small text files that are placed on your computer, tablet or mobile device when you visit a website. They allow a website to recognise your device and remember certain information about your visit.

Cookies are widely used to make websites work effectively, improve the user experience and provide website owners with information about how their websites are being used.

This Cookie Policy explains how Total Clean Air Ltd (“Total Clean Air”, “we”, “us” or “our”) uses cookies and similar technologies on our website.

Our website is operated by Total Clean Air Ltd, Units 1-4 Rockhaven Business Centre, Gravenchon Way, Street, Somerset, BA16 0HW.

This Cookie Policy should be read alongside our Privacy Policy, which explains how we collect, use and protect personal information.

How we use cookies

We use cookies and similar technologies for a number of purposes, including to:

• Ensure that our website functions correctly

• Remember your preferences and choices

• Improve the performance, functionality and security of our website

• Understand how visitors use our website

• Analyse website traffic and visitor behaviour

• Help us improve the content, structure and usability of our website

• Measure the effectiveness of our marketing activities

• Support advertising and marketing activity where you have provided the appropriate consent

• Provide functionality from third-party services that may be embedded within our website

Cookies may be placed by us directly or by third-party services that operate on our behalf.

Types of cookies we use

Strictly necessary cookies

These cookies are required for our website to function properly. They may be used to provide essential features, maintain security, remember certain settings or enable services that you have specifically requested.

Because these cookies are necessary for the operation of the website, they generally cannot be switched off through our cookie consent tools.

Functional cookies

Functional cookies allow our website to remember choices you make and provide enhanced functionality.

For example, they may remember preferences you have selected or support features such as embedded content and interactive elements.

Where required by law, we will ask for your consent before placing functional cookies that are not strictly necessary.

Analytics and performance cookies

We may use analytics cookies to understand how visitors use our website.

These cookies can help us understand information such as:

• Which pages are visited

• How visitors navigate around the website

• How long visitors spend on different pages

• Which content is most useful to visitors

• Which pages or features may need improvement

• How visitors arrive at our website

• General information about the devices and browsers being used

This information helps us measure website performance and improve the experience we provide.

Where analytics cookies are not strictly necessary, they will only be used where you have provided consent.

Marketing and advertising cookies

We may use marketing and advertising cookies to help us understand the effectiveness of our marketing campaigns and, where applicable, provide more relevant advertising.

These cookies may allow us and our advertising partners to understand whether you have visited our website following an advertisement or marketing campaign.

Marketing cookies may also be used to measure advertising performance, create audiences or support remarketing activity.

We will only place non-essential marketing and advertising cookies where you have provided the appropriate consent.

Third-party cookies

Some cookies on our website may be placed by third-party services.

These services may include providers such as Google, social media platforms, analytics providers, advertising platforms and other technology providers.

Third parties may use cookies to collect information about your use of our website and other websites.

The use of these cookies is subject to the privacy and cookie policies of the relevant third parties.

We do not control how third parties use cookies once they have been placed by their services, and you should refer to their own policies for further information.

Google Analytics

We may use Google Analytics to understand how visitors interact with our website and to help us improve its performance and content.

Google Analytics may collect information about your use of our website, including the pages you visit, how long you spend on the website, how you arrived at the website and information about the device and browser you use.

Where required, Google Analytics cookies will only be placed with your consent.

For more information about how Google processes data, please refer to Google’s own privacy information.

Managing your cookie preferences

When you first visit our website, you may be presented with a cookie consent banner which allows you to choose which categories of non-essential cookies you wish to accept.

You can change or withdraw your cookie preferences at any time using the cookie settings available on our website.

You can also control cookies through your web browser.

Most browsers allow you to:

• View the cookies stored on your device

• Delete existing cookies

• Block cookies

• Block cookies from particular websites

• Allow or block third-party cookies

• Delete cookies when you close your browser

Please be aware that blocking or deleting certain cookies may affect the functionality or performance of our website.

Cookies are not used to:

We do not use cookies to:

• Collect sensitive personal information without your permission

• Access information stored on your computer outside of the information made available through cookies

• Collect personal information unnecessarily

• Sell your personal information to third parties

Some cookies may collect information that could be considered personal data when combined with other information. Where this happens, we process that information in accordance with our Privacy Policy and applicable data protection legislation.

How long do cookies remain on your device?

Cookies may be either session cookies or persistent cookies.

Session cookies are temporary and are deleted when you close your web browser.

Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains on your device depends on its purpose and the organisation that placed it.

The specific duration of cookies used on our website may vary as our website, services and third-party providers change.

Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to the cookies and technologies used on our website, changes to our services or changes in legal or regulatory requirements.

Any changes will be published on this page.

We recommend checking this page periodically to ensure that you are aware of any changes.

Contact us

If you have any questions about this Cookie Policy or how we use cookies, please contact us.

Total Clean Air Ltd
Units 1-4 Rockhaven Business Centre
Gravenchon Way
Street
Somerset
BA16 0HW

Telephone: 01737 924 700
Email: info@tca.group

For questions relating specifically to data protection or your personal information, please refer to our Privacy Policy or contact us using the details above.